Privacy Policy
Last Updated: [Insert Date, e.g., 16/06/2025]
At MENO Tours, your privacy is of utmost importance to us. We are committed to protecting your personal data and ensuring a secure and transparent experience while using our services. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect
We collect various types of information to provide and improve our services to you:
Information You Provide Directly:
- Contact Information: Such as your name, email address, phone number, and nationality, collected when you make a booking, send an inquiry, or subscribe to our newsletters.
- Booking Details: Information related to your tour reservations, including travel dates, specific preferences, and details for other members of your travel party (e.g., names, ages for bookings).
- Communication Records: Any correspondence between you and MENO Tours, including emails, chat messages, and phone calls.
Information Collected Automatically (via Cookies and Technology):
- When you visit our website, we may automatically collect certain information about your device and Browse activity, such as your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This helps us analyze website traffic and improve user experience.
2. How We Use Your Information
Your personal data is essential for us to deliver our services effectively and enhance your experience. We use your information for the following purposes:
- To Fulfill Your Bookings: To process your tour reservations, arrange logistics with suppliers, issue confirmations, and provide the services you have purchased.
- To Communicate with You: To send booking confirmations, updates, important information about your tours, and respond to your inquiries and requests.
- To Improve Our Services: To analyze usage patterns, gather feedback, and continuously enhance our website, tour offerings, and customer service.
- For Marketing and Promotional Purposes: To send you newsletters, special offers, and information about our services that may be of interest to you, only if you have opted-in to receive such communications.
- For Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, and government requests, and to protect our rights and legitimate interests.
3. How We Share Your Information
We share your personal information only when it is necessary to provide our services or when legally required:
- With Trusted Suppliers: We share relevant booking details (e.g., names, tour dates) with our third-party service providers, such as hotels, local guides, transport companies, and activity operators, solely for the purpose of fulfilling your booked services.
- With Secure Payment Gateways: Your financial details (e.g., credit card information) are directly processed by secure, PCI-compliant payment gateway providers. MENO Tours does not store your full financial details on its servers.
- For Legal Reasons: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or that of our users or the public.
- In Case of Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement robust technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Privacy Rights
You have certain rights regarding your personal data. You may:
- Access: Request access to the personal information we hold about you.
- Rectification: Request that we correct any inaccurate or incomplete data.
- Erasure (Right to Be Forgotten): Request the deletion of your personal data, subject to certain legal obligations.
- Object: Object to the processing of your data for certain purposes (e.g., direct marketing).
- Withdraw Consent: Withdraw your consent for certain processing activities where consent was the legal basis (e.g., marketing communications).
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, personalize content, and understand how you interact with our site. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.
9. Changes to This Privacy Policy
MENO Tours reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:
Email: support@meno.tours